Thinking

Insights on Product Management, AI, and the future of building software. Based on real experiences from 20+ years in product and recent deep dive into AI.

Featured Article

AI Strategy
December 2024
8 min read

The AI Product Manager's Dilemma: Build vs Buy vs Partner

Every product team I've worked with in the last year asks the same question: "Should we build our AI features in-house, buy existing solutions, or partner with AI companies?" After helping 15+ teams navigate this decision, here are the frameworks that actually work.

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Recent Articles

Metrics
November 2024
6 min read

Why Product Metrics Break in AI Features

Traditional product metrics don't work for AI features. Here's what to measure instead and how to build feedback loops that matter.

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Case Study
October 2024
7 min read

From PIX to AI: What Payment Innovation Taught Me About AI Products

Leading Brazil's instant payment launch taught me principles that apply perfectly to AI product development. Here's what transfers.

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Career
September 2024
5 min read

The 3 Types of AI Product Managers

Not all AI product managers are the same. Understanding these archetypes helps teams hire the right profile and set proper expectations.

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Product Design
August 2024
9 min read

Building AI Products That Users Actually Want

Most AI features feel like demos. Here's how to build AI products that solve real problems and create lasting value.

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Product + AI Framework

📚

The AI Product Playbook

Complete guide for product managers building AI features. Based on real implementations across 20+ companies.

Updated monthly

Chapters:

  • 1AI Product Discovery & Validation
  • 2Metrics That Matter for AI Features
  • 3Building AI-Human Feedback Loops
  • 4Safety & Ethics in AI Products
  • 5Team Structure for AI Products
Access Framework

Case Studies

Real implementation story

How We Reduced User Research Time by 60% with AI

Complete walkthrough of building and implementing an AI research assistant that transformed how our team understands users.

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Behind the scenes

PIX Implementation: The Product Story

What really happened when we launched Brazil's instant payment system. Lessons on stakeholder management, technical debt, and launching at scale.

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💭 Quick Thoughts

Short insights and observations from building AI products

AI product metrics need to account for learning curves. Traditional time-to-value doesn't work when the product gets smarter over time.

December 15, 2024

Best AI features feel invisible. Users should accomplish their goal, not interact with "AI."

December 10, 2024

After watching 50+ AI product demos: The most successful ones focus on workflow integration, not standalone intelligence.

December 5, 2024

Product managers in AI need to become comfortable with probabilistic outcomes. Binary success/failure metrics often miss the nuance.

November 28, 2024

The hardest part of AI product management isn't the technology—it's explaining to users why the AI made a specific decision.

November 22, 2024

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